Whether you are in a pack-and-ship industry or not, you need to get your customers to reach out to you online. When customers find you online, they expect to be able to initiate with you online. Fortunately any business can do this.
“Data residency” means where exactly your data goes to be stored when it’s “in the cloud.” Does it go somewhere in California, or in Texas, Toronto or beyond? Those are some of the most common locations. Very little data is actually kept in Canada unless you ask for it.
I’m in the midst of the annual ritual culling of emails. If I didn’t deal with something in 2023, then maybe I won’t do it in 2024 either. Filing away an email is a self-admission. A lot were sent to me by automated systems, but not all. For the human-involved…